How to present Customer Service on a Resume
When applying for a customer service job, it is essential to highlight your relevant expertise and experiences on your resume. A professionally written resume can make the difference in getting the job that you desire. At Pro Resume Writers Bendigo, we specialize in offering resume writing services to help you stand out from the crowd. In this post, we’ll give you tips on how to convey the customer service aspect of your resume.
- Utilize action verbs: When describing your customer service experience include action verbs such as "assisted," "resolved," or "responded." These verbs show how you’ve actively involved in the work of customer service and achieved outcomes.
- Be specific about your job duties and responsibilities. Be clear in your description of your customer service experience. Instead of declaring that you "worked in customer service," use the phrase "managed an entire team of customer service representatives and took care of customer complaints."
- Offer metrics: Include relevant measures such as satisfaction rates to demonstrate the effect of your efforts. For instance, "increased customer satisfaction by 15% with effective methods for problem solving."
- Create a custom resume by tailoring your resume for the customer service position you’re applying for. Highlight your skills and experiences which are relevant to the position.
- Get professional assistance and proofread your resume: Proofread your resume before you submit it to ensure there are no errors. If you require help you can seek help from a professional with Pro Resume Writers Bendigo.
If you follow these guidelines follow these suggestions to create your resume for customer service that effectively showcases your relevant experience and expertise. Be sure to tailor your resume to the specific job you’re applying for , and check it for errors before submitting it. Pro Resume Writers Bendigo can also assist with the creation of a strong resume that showcases your skills and experience.
