How to present Customer Service on a resume
When trying to get a customer service job, it is essential to include your qualifications and experience in your resume. A well-written and professional resume can make the difference in getting the job you’ve always wanted. We at Pro Resume Writers Bendigo, we specialize in writing resumes to make you stand out from the rest of the applicants. In this article, we will explain how to talk about the level of customer service in your resume.
- Use action verbs: When explaining your customer service experience, use action verbs like "assisted," "resolved," or "responded." These verbs demonstrate how you’ve actively engaged in your customer service activities and achieved the desired results.
- Incorporate specific job duties and responsibilities. Be clear in describing your customer service experience. Instead of declaring that you "worked in customer service,"" use the phrase "managed the team of customer service reps and handled customer complaints."
- Use metrics: Provide relevant metrics such as customer satisfaction rates , to prove your contribution. For example, "increased customer satisfaction by 15% through effective solutions to problems."
- Customize your resume: tailor your resume to the specific job you’re applying for. Include the relevant skills and experience that are most relevant to the job.
- Ask for professional help and proofread Make sure you proofread your resume prior to making it available to ensure there are no errors. If you require assistance, consider seeking professional help by contacting Pro Resume Writers Bendigo.
By following these tips and guidelines, you can write your own customer service resume which effectively highlights your experience and expertise. Remember to adapt your resume to the specific job you’re applying for and to proofread it before submitting it. Pro Resume Writers Bendigo can also assist you in creating an effective resume that showcases your skills and experience.
